Privacy Policy
We are committed to protecting your privacy at Dunder Casino. Every aspect of our operations is designed to ensure your personal data is collected, stored and used responsibly, with a clear focus on security, transparency and compliance with relevant regulations.
Information We Collect
When you join Dunder Casino and use our services, we gather the details necessary to create and manage your account. This typically includes your full name, date of birth, residential address, email address and telephone number. We also collect identification documents required for verification purposes, as well as payment information such as bank account or card details needed to process deposits and withdrawals.
In addition to the information you provide directly, our systems automatically record technical data. This includes your IP address, browser type, device identifiers, operating system and pages visited while on our site. We also keep records of your gaming activity, including wagers placed, games played and transaction history.
How We Use Your Information
Your personal data allows us to deliver a safe and personalised gaming environment. We use it to verify your identity, prevent fraud, meet our legal and regulatory obligations, and provide customer support when you need assistance. Information about your playing habits helps us tailor the experience, manage bonuses responsibly and ensure that our services remain fair and compliant with gambling regulations.
With your consent, we may also send you updates about new games, promotions and special offers that we believe will interest you. You can change these preferences at any time through your account settings.
Sharing and Disclosure
We never sell your personal data to third parties for marketing purposes. However, we may share information with carefully selected partners who help us operate the casino. These include payment service providers, identity verification agencies, customer support platforms and professional advisers who are all bound by strict confidentiality obligations.
Disclosure may also occur when required by law, for example to licensing authorities, regulators or law enforcement agencies where we have a duty to report certain activities. In the event of a business restructuring, data may be transferred as part of the overall assets, subject to the same privacy protections outlined here.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to ensure the platform functions correctly and to improve your experience. Essential cookies allow you to log in, maintain your session and access core features. Additional cookies help us understand how visitors use the site, measure performance and deliver more relevant content.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the website and the services we can offer you.
Data Security
We take the protection of your information seriously and employ industry-standard security measures. These include encryption of sensitive data, secure servers, access controls and regular security reviews. While we strive to maintain the highest possible standards, no online system can guarantee complete security, and we encourage users to keep their own login details confidential.
Your Rights
You have the right to access the personal data we hold about you, request corrections if any details are inaccurate, and ask for deletion of your information when it is no longer needed for the purposes for which it was collected. You may also object to certain types of processing or withdraw consent where we rely on that consent.
To exercise these rights, simply contact our customer support team. We will respond to your request in accordance with applicable data protection laws and may ask for proof of identity before proceeding.
Retention of Data
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. Once data is no longer needed, it is securely deleted or anonymised.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated effective date. We recommend that you review the Privacy Policy periodically so that you remain informed about how we protect your information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the way we handle your data, please do not hesitate to contact our support team through the live chat facility or by using the contact form available on our website.